Tag Archives: vShield

SEPM12.1 – Security Virtual Appliance Unknown Status

I have recently deployed Symantec EndPoint Protection in our my environment.  Great product, unfortunately can be a little tricky to configure sometimes.

For the purposes of this post, I’m assuming you have installed and configured the following:

  • vShield Manager
  • Security Virtual Appliance on each Esxi host, SVA must be installed on each host hosting virtual machines using a vShield-enabled Shared Insight Cache.
  • Symantec EndPoint Protection Manager
  • Symantec EndPoint Protection Client

Once all of the above is installed and configured, you may find you are getting a “Unknown Status” in the Security Virtual Appliance column of the Client table in Symantec EndPoint Protection Manager.

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